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Award winning self catering accommodation in Worcestershire

Terms & Conditions

1.THE CONTRACT for a short-term holiday rental will be between the Hop Pickers Rural Retreats Owners (referred to as “us” or “we”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”) in the following booking conditions. UK law will govern the Contract. The contract of hire is not effective until we have processed the deposit. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of booking and the booking form must list names, addresses and ages of your party.

PAYMENT: Bookings are CONFIRMED on receipt of the deposit of £150 . The deposit must be paid within 3 days of booking being placed. The balance of the rental will be due for payment TWO CALENDAR MONTHS prior to the holiday commencement date and we reserve the right to cancel a holiday where payment has not been received 2 calendar months before the commencement date. If the booking is made within 2 calendar months of the holiday start date the full rental will be required. If the booking is made within 14 days of the arrival date, full payment must be received within 24 hours of placing the booking. No entry to properties will be allowed without payment, in full, being cleared beforehand. Once you have a confirmed booking, (for clarity when you have paid the deposit), you are responsible for the full rental cost even if you subsequently cancel.
CANCELLATION: Cancellations must be immediately notified to us by phone and confirmed in writing by recorded delivery. If we are able to re-let your booking we will refund you the final letting price (which may be less than you paid) less an administration fee. If we are unable to re-let there will be no refund under any circumstances and you will still be responsible for the full rental cost.

CANCELLATION INSURANCE: Cancellation Insurance is not compulsory but we strongly recommend such insurance to protect against the cancellation penalty. Booking Protect is available when booking on the system.

CIRCUMSTANCES BEYOND THE CONTROL OF THE OWNER (FORCE MAJEURE): If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure“) you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. No additional compensation, expenses or costs will be payable.

6.PERIOD OF HIRE: You should not arrive before 4pm on the commencement date, and leave by 10am on the day of departure. Failure to do so will result in you being charged a further day’s rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period, does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.

7.NUMBER OF PERSONS USING THE PROPERTY: Under no circumstances may more than the maximum number of persons stated on the Hop Pickers Rural Retreats web site occupy the property. We reserve the right to refuse admittance if this condition is not observed. Any persons other than members of your party must not use the facilities at Hop Pickers without prior consent.

LIABILITY: Hop Pickers Rural Retreats, its employees and representatives shall not be liable to you or your party for loss or damage to property howsoever arising. You must take all necessary steps to safeguard yourselves and your property.

CARE OF THE PROPERTY: You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the properties for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. Smoking is not allowed in any of the properties.

DAMAGES & BREAKAGES: You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. If you lose a key we will replace it upon you paying for the cutting of a new one.

WIFI: Wi-Fi is provided for the guest’s reasonable use. The guest agrees to reasonable and lawful usage of this service.

RIGHT OF ENTRY: We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

COMPLAINTS: Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.

DATA PRIVACY STATEMENT: We treat any data collected during the course of making bookings or dealing with enquiries in strict confidence. Your data will never be sold. As members of Premier Cottages (a marketing collective of the best four and five star cottages in the UK) we have agreed to supply to Premier Cottages Ltd the names, postal and email addresses of all guests booking with us during the previous year, in order that these guests may be sent a Premier Cottages brochure and sent promotional emails from time to time. We also provide them with the email addresses of guest enquiries. By accepting these terms and conditions you are indicating your consent to receiving these communications unless you let us know otherwise, which you can do at the point of booking by ticking the Marketing Notes box at the bottom of the booking form. If at any time you would like your details removed from this list all you need do is to click the unsubscribe link on any of the emails or contact us on enquiries@hoppickersbarn.co.ukand we will arrange for you to be removed from the database.

PETS: We only allow dogs, and only when have they been booked in and paid for. (£25 per dog, per stay/per cottage entered). Two dogs are allowed in the The Barn and The Cabin and one in the Hideaway. In order to maintain our Four Star Gold Cottages for everyone to enjoy, it is necessary that guests bringing dog(s) agree to these conditions.

Additional Terms and Condition for guests bringing their dog(s).
  • On arrival please keep your dog(s) on the lead while you unpack and get your bearings. It’ll take a few minutes and get to know the site and where the walks are.
  • We have one friendly cat and three friendly dogs plus free range chickens and horses. Please keep your dogs under control, they must not chase any livestock or wildlife.
  • Dogs are not allowed in the bedrooms or on the sofas. We can provide stair gates in the cottages which will help control where the dog(s) can wander in the cottages. We will have to levy an extra cleaning charge if they have been on the beds or on the uncovered sofas and damaged sheets will have to be paid for.
  • Your dog(s) must not be left alone with free run of the property. We can provide on request dog crates, and some dog treats. We provide a guide of dog friendly pubs and restaurants and places to visit so that your dog can be with you as much as possible.
  • We regret that dogs that bark continuously are not allowed
  • When you bring a muddy dog back from a walk, please clean them off using the outside tap and then towel them off.  Please on no account use the white towels provided for human use.
  • Poop patrol! When you take your dogs for a walk, please pick up after your dog(s) including in our fields, as these are open to all guests. Please dispose of poops in the outside poo-bin, whatever the weather..
  • If you have a puppy please take extra care. They will chew the furniture or soft furnishings here in our 4 star cottages! Maintaining our grading is key to our business and we can’t always repair things, it has to be replaced, we will have to charge you. We do provide cages whenever dogs are booked in.
  • The Countryside Code must be followed so please keep your dog(s) under close control at all times for their own safety as well as the comfort of others.
  • Please give the cottage a basic clean, and remove as much of the dog hair as possible; if properties require serious additional cleaning we will have to charge a £50 fee to cover the cost.
  • Please also make sure you close any gates behind you.
Guest Comments
“I stayed in the Barn last weekend with friends. It was a perfect location for a weekend break - a lovely, cosy and beautifully fitted out property. The location is stunning and we did one of the walks from the property which was suggested by the owners - they had helpfully left details of a number of local walks and other local suggestions. Loved the location too - lovely rural area but only about 15 mins from Malvern, which was a great place for a wander and dinner in the evening. I would highly recommend staying here and would happily return.”
Ms Heathcote - 11/03/2022 - Google
“Spent a lovely and relaxing weekend at Hop Pickers, Cabin. Louise was so friendly and helpful prior to and during our short stay. The cabin was clean and well furnished, the hot tub relaxing after long walks, lovey little welcome basket, lots to see an do around the area. A fantastic games room in the grounds which took us back to our childhoods! 10% of meals at the local friendly pub, the Bear at Rugged Staff. Highly recommend Hop Pickers and would advise longer than a 2 night break to really make the most of everything. Thank you Louise.”
Ms Dehal - 04/03/2022 - Google
“We came here for a birthday to get away from the noise and bustle of London. We chose the right place to do this - the cabin was very clean, warm, and welcoming. The hot tub was amazing even in the cold weather it was really nice and warm. You get a sense of serenity and calm as soon as you arrive till the moment you leave, and the area also had great walks. It's a really good "base of operations" if you're into walking... not very far from the Malvern hills. And our hosts were so accommodating and friendly - I would definitely recommend this place.”
Mr Aning, Essex - 07/03/2022 - UpFront Reviews
“Booked for a girlie weekend, was perfect for what we wanted. Hot tub and log fire made for a cosy stay. Even went for a muddy walk with the dog! Easy to find, easy to book, lovely welcome.”
Miss Watson, Worcester - 11/01/2022 - UpFront Reviews
“Excellent place to wake up on a frosty morning, Clean, tidy, warm, well looked after, will definitely be rebooking...”
Mr Brindley, Leicester. Jan 2022
“Every single detail thought of, bath robes, welcome pack, just absolutely perfect. Beautiful setting, not overlooked at all. Loved it so much that we added an extra night to our stay with no trouble or hassle - will definitely be back in the new year. Thank you :)”
Mr Smith, Kent - 17/12/2021 - UpFront Reviews
“Beautiful, well equipped cabin in serene surroundings. Felt private and quiet and perfect for a little break. Hot tub was a nice bonus too. Kitchen is full of all the tools to make a meal, and the cabin felt spacious. Wood fire is easy to use and plenty of instructions. The grounds are beautiful to take a walk around. Good location to do things and have a day out. Host was very easy to contact and helpful. Be sure to look at the sky if it's a clear night, we saw a shooting star!”
Mrs Patel, Birmingham - UpFront Reviews - 25/10/2021
“We had Lovely stay at the hideaway , stunning views and such a peaceful place .we were well looked after and Dog friendly with walks from site . Thankyou for an amazing staycation”
Sofi Russell - Oct 2021 - Google
“Barn was fantastic, home from home, relaxful and peaceful. Lovely walks with the dogs. Games room was great, loads of laughs playing ping pong, darts, billiards, pinball plus you've got board games galore. Recommend to everyone, shall be certainly booking again. Thank you all at the Hop Pickers Barn”
Susan Bradely - October 2021 - Google
“Excellent accommodation and host. ideally located for the Malvern Hills and surrounding country side. Would definitely recommend the Hoppickers Barn.”
Mrs Heath, Leicestershire - 03/09/2021 - UpFront Reviews
“I stayed in the bell tent with my daughter, which was luxuriously furnished and included our own private kitchen in a horse trailer, covered table outside and fire pit, with firewood provided. We also had the use of the kitchen in the games room, a full-sized fridge and a shower. The owners pay meticulous attention to detail, providing everything you could possibly need, and are very generous with the free mik, bread, eggs and even marshmallows. The outdoor swimming pool is lovely and the horses are friendly. A great site and location near Malvern and Worcester.”
Sarah Hurst - September 2021 - Google
“We spent a lovely five days with our children and dogs at Hoppickers. Whilst the weather wasn't quite as warm as we'd hoped (for late August!) it didn't dampen our spirits and there was still plenty to do. The children loved the tennis courts, games room and hot tub...and they liked seeing all the animals. I'd definitely recommend it if you're looking for somewhere to totally relax!”
Ms Wootton, Surrey - 01/09/2021 - UpFront Reviews
“Set in beautiful countryside near Malvern, Hoppickers is ideal for family groups particularly if you book the Cabin and Barn together. The properties are great but so are the swimming pool and games room. Unusually for outdoor pools, the pool is heated to a comfortable temperature around 25 degrees and we liked having exclusive swimming slots. Each day we looked at the times available and it was easy to plan around them. The horses and hens were fun to watch. Both Cabin and Barn are well equipped and each has a bbq. We enjoyed the peaceful nights and seeing the stars without the usual light pollution we get near cities. The shepherd's hut and Luxury tent would be good for couples and the properties are all positioned away from each other so there is privacy.”
Mrs Fenwick, Birmingham - 22/08/2021 - UpFront Reviews
“An amazing weekend break in the Hideaway Shepherds Hut. The perfect place to unwind and switch off, idilic location topped off with the hot tub looking out over the beautiful scenery. Louise the host was very helpful and made our break extra special. We will definitely be returning next year to this wonderful place.”
Mr Barnes, Gloucester. August 2021
“We had a wonderful relaxing weekend in the shepherds hut. ItâÄ™s in a lovely location: very peaceful, a real feel of getting back to nature. The hut was exceptionally clean and every little detail was thought of. We would definitely return.”
Ms Van Deventer, Shropshire. August 2021
“One of our favourite places. We always receive a very warm welcome here. The cabin is a delight and lovely and clean, everything you need. Beautiful setting, lovely countryside, plenty of walks on the doorstep, use of the great swimming pool. Lots to see and do in the area - if you wish it, but we were quite happy to stay close to the cabin and enjoy the sun and glorious surroundings/walks in the countryside. Roll on next year.”
Ms Broom, Norfolk. July 2021
“Lovely weekend, perfect place if you want some RNR. Lovely and quiet. Excellent facilities, owners were lovely. I would 100% visit here again xx”
Ms Bramble - June 2021
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