Award winning self catering accommodation in Worcestershire

Terms & Conditions

1.THE CONTRACT for a short-term holiday rental will be between the Hop Pickers Rural Retreats Owners (referred to as “us” or “we”) and the person making the booking and all members of the holiday party (referred to as “you” or “your”) in the following booking conditions. UK law will govern the Contract. The contract of hire is not effective until we have processed the deposit. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of booking and the booking form must list names, addresses and ages of your party.

PAYMENT: Bookings are CONFIRMED on receipt of the deposit of £150 . The deposit must be paid within 3 days of booking being placed. The balance of the rental will be due for payment TWO CALENDAR MONTHS prior to the holiday commencement date and we reserve the right to cancel a holiday where payment has not been received 2 calendar months before the commencement date. If the booking is made within 2 calendar months of the holiday start date the full rental will be required. If the booking is made within 14 days of the arrival date, full payment must be received within 24 hours of placing the booking. No entry to properties will be allowed without payment, in full, being cleared beforehand. Once you have a confirmed booking, (for clarity when you have paid the deposit), you are responsible for the full rental cost even if you subsequently cancel.
CANCELLATION: Cancellations must be immediately notified to us by phone and confirmed in writing by recorded delivery. If we are able to re-let your booking we will refund you the final letting price (which may be less than you paid) less an administration fee. If we are unable to re-let there will be no refund under any circumstances and you will still be responsible for the full rental cost.

CANCELLATION INSURANCE: Cancellation Insurance is not compulsory but we strongly recommend such insurance to protect against the cancellation penalty. Booking Protect is available when booking on the system.

CIRCUMSTANCES BEYOND THE CONTROL OF THE OWNER (FORCE MAJEURE): If for any reason we have to cancel your booking in advance due to circumstances beyond our control for example fire, flood, exceptional weather conditions, epidemics, destruction/damage to the property (“force majeure“) you will be refunded the full amount of the booking. If we have to terminate your holiday early for the above reasons you will be refunded part of the booking fee based on the time remaining of the booking. No additional compensation, expenses or costs will be payable.

6.PERIOD OF HIRE: You should not arrive before 4pm on the commencement date, and leave by 10am on the day of departure. Failure to do so will result in you being charged a further day’s rental. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period, does not create the relationship of Landlord and Tenant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.

7.NUMBER OF PERSONS USING THE PROPERTY: Under no circumstances may more than the maximum number of persons stated on the Hop Pickers Rural Retreats web site occupy the property. We reserve the right to refuse admittance if this condition is not observed. Any persons other than members of your party must not use the facilities at Hop Pickers without prior consent.

LIABILITY: Hop Pickers Rural Retreats, its employees and representatives shall not be liable to you or your party for loss or damage to property howsoever arising. You must take all necessary steps to safeguard yourselves and your property.

CARE OF THE PROPERTY: You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the properties for any dangerous, offensive, noxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to the owner or other neighbouring properties. Smoking is not allowed in any of the properties.

DAMAGES & BREAKAGES: You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. If you lose a key we will replace it upon you paying for the cutting of a new one.

WIFI: Wi-Fi is provided for the guest’s reasonable use. The guest agrees to reasonable and lawful usage of this service.

RIGHT OF ENTRY: We shall be allowed the right of entry to the property at all reasonable times for purposes of inspection or to carry out any necessary repairs or maintenance.

COMPLAINTS: Every effort has been made to ensure that you have an enjoyable stay. However, if you have any problem or cause for complaint, it is essential that you contact us immediately to give us the chance to resolve it. We value your custom and want you to return.

DATA PRIVACY STATEMENT: We treat any data collected during the course of making bookings or dealing with enquiries in strict confidence. Your data will never be sold. As members of Premier Cottages (a marketing collective of the best four and five star cottages in the UK) we have agreed to supply to Premier Cottages Ltd the names, postal and email addresses of all guests booking with us during the previous year, in order that these guests may be sent a Premier Cottages brochure and sent promotional emails from time to time. We also provide them with the email addresses of guest enquiries. By accepting these terms and conditions you are indicating your consent to receiving these communications unless you let us know otherwise, which you can do at the point of booking by ticking the Marketing Notes box at the bottom of the booking form. If at any time you would like your details removed from this list all you need do is to click the unsubscribe link on any of the emails or contact us on enquiries@hoppickersbarn.co.ukand we will arrange for you to be removed from the database.

PETS: We only allow dogs, and only when have they been booked in and paid for. (£25 per dog, per stay/per cottage entered). Two dogs are allowed in the The Barn and The Cabin and one in the Hideaway. In order to maintain our Four Star Gold Cottages for everyone to enjoy, it is necessary that guests bringing dog(s) agree to these conditions.

Additional Terms and Condition for guests bringing their dog(s).
  • On arrival please keep your dog(s) on the lead while you unpack and get your bearings. It’ll take a few minutes and get to know the site and where the walks are.
  • We have one friendly cat and three friendly dogs plus free range chickens and horses. Please keep your dogs under control, they must not chase any livestock or wildlife.
  • Dogs are not allowed in the bedrooms or on the sofas. We can provide stair gates in the cottages which will help control where the dog(s) can wander in the cottages. We will have to levy an extra cleaning charge if they have been on the beds or on the uncovered sofas and damaged sheets will have to be paid for.
  • Your dog(s) must not be left alone with free run of the property. We can provide on request dog crates, and some dog treats. We provide a guide of dog friendly pubs and restaurants and places to visit so that your dog can be with you as much as possible.
  • We regret that dogs that bark continuously are not allowed
  • When you bring a muddy dog back from a walk, please clean them off using the outside tap and then towel them off.  Please on no account use the white towels provided for human use.
  • Poop patrol! When you take your dogs for a walk, please pick up after your dog(s) including in our fields, as these are open to all guests. Please dispose of poops in the outside poo-bin, whatever the weather..
  • If you have a puppy please take extra care. They will chew the furniture or soft furnishings here in our 4 star cottages! Maintaining our grading is key to our business and we can’t always repair things, it has to be replaced, we will have to charge you. We do provide cages whenever dogs are booked in.
  • The Countryside Code must be followed so please keep your dog(s) under close control at all times for their own safety as well as the comfort of others.
  • Please give the cottage a basic clean, and remove as much of the dog hair as possible; if properties require serious additional cleaning we will have to charge a £50 fee to cover the cost.
  • Please also make sure you close any gates behind you.
Guest Comments
“Relaxing and peaceful in such an idyllic spot. Must book for next year”
Mr and Mrs Wardle, Totnes
“Lots to see and do in such a beautiful area, the owner was very welcoming and helpful in planning our days,”
Sue and Mark Brocklebank, Manchester
“Fabulous barn conversion - Total peace which is just what we wanted. The super kingsize bed was so comfortable. Overall an idyllic retreat with lovely walks from the doorstep.”
Mr and Mrs Brain, Richmond, Surrey
“The Barn is very well equipped & the owners have literally everything covered even to fresh bread, eggs ect on arrival. The barn is surrounded by woodland & there are some very good walks to choose from with or without our four legged friend....”
Tipton, United Kingdom
“Hoppickers is in such a beautiful part of rural Worcestershire. We cycled from the front door straight on to a green lane and then found a welcoming pub after a couple of miles. Hoppickers was well equipped, an absolute delight - we will definitely come again.”
Bob and Sue, Solihull
“If you want peace and quiet in a beautiful location then stay at hoppickers the accomodation is first class, they have thought of everything and the views are exceptional....”
Coventry, United Kingdom
“The building took our breath away a wonderful English setting in the grounds of a acres of heritage....”
Warwick, United Kingdom
“We thoroughly recommend Hop pickers Barn as a great family retreat.”
Andy L, Plymouth, England, United Kingdom
“The photographs don't do it justice. This place is so lovely as are the owners. ”
Smethwick, United Kingdom
“The barn was warm and cosy, very well equipped and the beds were extremely comfortable.”
Susan, Truro, United Kingdom
“The barn is superbly equipped, and, like I said in my title of the review it was spotlessly clean. The owners were extremely helpful, lovely family.”
Jill, Bromsgrove, United Kingdom
“Loved the location. Loved the Barn. Loved this weekend. Manager was lovely and really friendly!”
Canterbury, United Kingdom
“The Barn was just lovely and suited our needs in everyway possible. The setting was peaceful and picturesque.”
London, United Kingdom
“The setting is beautiful and peaceful, and perfectly located for making the most of nearby Worcester and Malvern. We will certainly come again and I have already recommended to my friends and family.”
Hythe, Kent, United Kingdom
“We couldn't have hoped for a better break. The barn and grounds were beautiful.”
Sam, Richmond upon Thames, United Kingdom
“Wanted a peaceful relaxing weekend which was exactly what we had.”
Lisa, Solihull, United Kingdom
“Hoppickers barn was amazing and so much more than we expected. We wished we were staying longer.”
Haslemere, United Kingdom
Latest News
Autumn 2018

Autumn 2018 at Hop Pickers Rural Retreats.

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