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Privacy & Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them below:

To enable online bookings we use cookies provided by SuperControl

To enable us to monitor the usage of our website and the success of our marketing, we use Google Analytics which uses a variety of cookies.  These are used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

If you would like to see a full up-to-date list of all cookies used by our website, you can use the following cookie-checking website http://sitebeam.net/cookielaw/test-your-compliance/ (other cookie-checking websites are available).

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are

“We” or “us” means Hop Pickers Rural Retreats, Dingle Road, Leigh, Worcester WR6 5JX

If you wish to contact us, please click here.

By contacting us, using our services or visiting our website, which is owned and controlled by us (“our site”), you are accepting and consenting to the practices described in this policy unless you inform us otherwise.

Information we collect from you

We may collect and process the following data about you:

Information you give us.

You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, date of birth, financial information; personal description; dietary requirements; medical conditions; allergies; dependants personal information, next of kin details, employment status/history.

Information we collect about you.

With regard to visits to our site we may automatically collect the following information:

  • technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources.

We may receive information about you from third parties such as online travel agents or booking engines. When that data is collected from you, you should be informed by those third parties at that stage that it may be shared internally by us and combined with data collected from multiple sources.

We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

We also receive information about you from cookies.

Uses made of the information

We use information held about you in the following ways:

Information you give to us.

We will use this information to:

  • notify you about changes to our service;
  • ensure that content from our site is presented in the most effective manner for you and for your device.

Where you have indicated to us that you are happy for us to do so, we may also use this information to:

  • provide you with information about other services we offer that are similar to those that you have already enquired about or receive from us; and
  • provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please leave the relevant box blank situated on the form on which we collect your data.

Information we collect about you.

Examples of how we will use this information includes (but is not limited) to;

  • administer our services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • improve our site to ensure that content is presented in the most effective manner for you and for your device;
  • allow you to participate in interactive features of our services, when you choose to do so;
  • keep our services, site and premises safe and secure;
  • measure or understand the effectiveness of our service.

Information we receive from other sources.

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

You agree that we can share your personal information with:

  • our suppliers and sub-contractors for the performance of any contract we enter into with them to allow us to provide services to you, and only where they are under a duty to deal with your personal data in accordance with the law; and
  • anonymously, with analytics and search engine providers that assist us in the improvement and optimisation of our site or business.

We will disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect the rights, property, or our safety, the safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We are a member of Premier Cottages, a professional collective of independent luxury cottage owners. Premier Cottages promotes properties on our behalf as well as other luxury cottages. As members of Premier Cottages we would like to give them your information so that they can contact you about other quality properties that you might like. You may unsubscribe from this service at any time.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at a destination outside the European Economic Area. By providing us with your personal data, you agree to this transfer, storing and/or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will ask for your permission before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. If you have given us permission to disclose information about you to a third party, you may revoke that permission at any time by contacting us.

You have the right (subject to certain restrictions) to request any of the following; we ask that you send such requests to our contact details as listed above:

  • Access – to access all the personal data we hold about you;
  • Erasure – that we erase all personal data we hold about you, if that data is no longer being used for the purposes you have consented to or if you revoke your consent;
  • Portability – to copy or transfer the personal data we hold about you to another party.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Data retention

We will not store your data for any longer than is necessary. If you are a user of our services, then your information will be held for as long as you continue to use our services.

If you cease to use our services, your personal data will be anonymised for statistical purposes shortly after you stop using our services.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

Guest Comments
“I stayed in the Barn last weekend with friends. It was a perfect location for a weekend break - a lovely, cosy and beautifully fitted out property. The location is stunning and we did one of the walks from the property which was suggested by the owners - they had helpfully left details of a number of local walks and other local suggestions. Loved the location too - lovely rural area but only about 15 mins from Malvern, which was a great place for a wander and dinner in the evening. I would highly recommend staying here and would happily return.”
Ms Heathcote - 11/03/2022 - Google
“Spent a lovely and relaxing weekend at Hop Pickers, Cabin. Louise was so friendly and helpful prior to and during our short stay. The cabin was clean and well furnished, the hot tub relaxing after long walks, lovey little welcome basket, lots to see an do around the area. A fantastic games room in the grounds which took us back to our childhoods! 10% of meals at the local friendly pub, the Bear at Rugged Staff. Highly recommend Hop Pickers and would advise longer than a 2 night break to really make the most of everything. Thank you Louise.”
Ms Dehal - 04/03/2022 - Google
“We came here for a birthday to get away from the noise and bustle of London. We chose the right place to do this - the cabin was very clean, warm, and welcoming. The hot tub was amazing even in the cold weather it was really nice and warm. You get a sense of serenity and calm as soon as you arrive till the moment you leave, and the area also had great walks. It's a really good "base of operations" if you're into walking... not very far from the Malvern hills. And our hosts were so accommodating and friendly - I would definitely recommend this place.”
Mr Aning, Essex - 07/03/2022 - UpFront Reviews
“Booked for a girlie weekend, was perfect for what we wanted. Hot tub and log fire made for a cosy stay. Even went for a muddy walk with the dog! Easy to find, easy to book, lovely welcome.”
Miss Watson, Worcester - 11/01/2022 - UpFront Reviews
“Excellent place to wake up on a frosty morning, Clean, tidy, warm, well looked after, will definitely be rebooking...”
Mr Brindley, Leicester. Jan 2022
“Every single detail thought of, bath robes, welcome pack, just absolutely perfect. Beautiful setting, not overlooked at all. Loved it so much that we added an extra night to our stay with no trouble or hassle - will definitely be back in the new year. Thank you :)”
Mr Smith, Kent - 17/12/2021 - UpFront Reviews
“Beautiful, well equipped cabin in serene surroundings. Felt private and quiet and perfect for a little break. Hot tub was a nice bonus too. Kitchen is full of all the tools to make a meal, and the cabin felt spacious. Wood fire is easy to use and plenty of instructions. The grounds are beautiful to take a walk around. Good location to do things and have a day out. Host was very easy to contact and helpful. Be sure to look at the sky if it's a clear night, we saw a shooting star!”
Mrs Patel, Birmingham - UpFront Reviews - 25/10/2021
“We had Lovely stay at the hideaway , stunning views and such a peaceful place .we were well looked after and Dog friendly with walks from site . Thankyou for an amazing staycation”
Sofi Russell - Oct 2021 - Google
“Barn was fantastic, home from home, relaxful and peaceful. Lovely walks with the dogs. Games room was great, loads of laughs playing ping pong, darts, billiards, pinball plus you've got board games galore. Recommend to everyone, shall be certainly booking again. Thank you all at the Hop Pickers Barn”
Susan Bradely - October 2021 - Google
“Excellent accommodation and host. ideally located for the Malvern Hills and surrounding country side. Would definitely recommend the Hoppickers Barn.”
Mrs Heath, Leicestershire - 03/09/2021 - UpFront Reviews
“I stayed in the bell tent with my daughter, which was luxuriously furnished and included our own private kitchen in a horse trailer, covered table outside and fire pit, with firewood provided. We also had the use of the kitchen in the games room, a full-sized fridge and a shower. The owners pay meticulous attention to detail, providing everything you could possibly need, and are very generous with the free mik, bread, eggs and even marshmallows. The outdoor swimming pool is lovely and the horses are friendly. A great site and location near Malvern and Worcester.”
Sarah Hurst - September 2021 - Google
“We spent a lovely five days with our children and dogs at Hoppickers. Whilst the weather wasn't quite as warm as we'd hoped (for late August!) it didn't dampen our spirits and there was still plenty to do. The children loved the tennis courts, games room and hot tub...and they liked seeing all the animals. I'd definitely recommend it if you're looking for somewhere to totally relax!”
Ms Wootton, Surrey - 01/09/2021 - UpFront Reviews
“Set in beautiful countryside near Malvern, Hoppickers is ideal for family groups particularly if you book the Cabin and Barn together. The properties are great but so are the swimming pool and games room. Unusually for outdoor pools, the pool is heated to a comfortable temperature around 25 degrees and we liked having exclusive swimming slots. Each day we looked at the times available and it was easy to plan around them. The horses and hens were fun to watch. Both Cabin and Barn are well equipped and each has a bbq. We enjoyed the peaceful nights and seeing the stars without the usual light pollution we get near cities. The shepherd's hut and Luxury tent would be good for couples and the properties are all positioned away from each other so there is privacy.”
Mrs Fenwick, Birmingham - 22/08/2021 - UpFront Reviews
“An amazing weekend break in the Hideaway Shepherds Hut. The perfect place to unwind and switch off, idilic location topped off with the hot tub looking out over the beautiful scenery. Louise the host was very helpful and made our break extra special. We will definitely be returning next year to this wonderful place.”
Mr Barnes, Gloucester. August 2021
“We had a wonderful relaxing weekend in the shepherds hut. Itâ™s in a lovely location: very peaceful, a real feel of getting back to nature. The hut was exceptionally clean and every little detail was thought of. We would definitely return.”
Ms Van Deventer, Shropshire. August 2021
“One of our favourite places. We always receive a very warm welcome here. The cabin is a delight and lovely and clean, everything you need. Beautiful setting, lovely countryside, plenty of walks on the doorstep, use of the great swimming pool. Lots to see and do in the area - if you wish it, but we were quite happy to stay close to the cabin and enjoy the sun and glorious surroundings/walks in the countryside. Roll on next year.”
Ms Broom, Norfolk. July 2021
“Lovely weekend, perfect place if you want some RNR. Lovely and quiet. Excellent facilities, owners were lovely. I would 100% visit here again xx”
Ms Bramble - June 2021
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